We are your reliable chinese manufacturers of acrylic solid surface and quartz stone countertops who export solid surface materials prodcuts such as acrylic kitchen countertops, kitchen worktops, engineered stone countertops, artificial granite countertops and quartz kitchen countertops.

Along with the market development of Acrylic Solid Surface Materials that is more and more popular in different country and widely used as acrylic kitchen countertops and kitchen worktops. As per the summing-up made by our financial department in this year, the statistics showed that our factory had a very heavy burden on the cost and the freight charge of Solid Surface Materials sample including Pure acrylic solid surface and Modified acrylic solid surface. Just as you know, during the past time we supplied Acrylic Solid Surface samples to our customer free of charge.

 

In this way, we not only had to pay the samples cost of Acrylic Solid Surface in our factory, but also pay for the charge to express courier such as UPS, TNT or DHL. However, our burden is getting more and more under the above-mentioned situation, we find it is getting difficult to run business in this way. Sincerely hope that you can kindly understand this condition in our position. In order to solve this matter in a reasonable way, we honestly hope our dear customer could help to share the freight charge. There are two rational and fair ways to solve the freight charge.

 

① Could you please kindly tell us your esteemed company's freight collect account of Fedex, DHL, TNT or other express company by return? Then we could send Acrylic Solid Surface samples by your collect account number, while we will supply the samples which are free of charge as before. We believe this will do favor to develop the business between us.

 

② if your esteemed company have no this freight collect account of Fedex, DHL or TNT temporarily, it also doesn't matter. Firstly we can consult with the express company's service center about the charge according to the particular adress in your country, then we will tell you how much it is and you can kindly transfer the freight charge to us by Bank or WESTERN UNION in advance, finally we will send Acrylic Solid Surface sample and illustrated catalogue to you immediately after receiving your remittance.

 

Generally speaking, The transportation fee of FREIGHT COLLECT will be always higher than FREIGHT PREPAID, so the second way is lower and preferable compare to FREIGHT COLLECT. Now most of our customers are doing in above-mentioned way. We sincerely hope it will be also workable to you. Very thank you for your nice cooperation and continuous supports in advance, we wish our mutual business snowballing in the coming years!